Built by the people who use it

Crowd‑Sourced Development

Lancer is built together with the freelancers and agencies who use it. Suggest what we should build next, back the ideas you need, and watch the ones the community wants most ship for everyone.

Shaped every week by the freelancers and agencies who use Lancer

The community

Every voice shapes Lancer

Freelancers and agencies run their Upwork business on Lancer every day. Nobody knows better what it should do next, so they decide, and every idea is heard.

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CROWD-SOURCED DEVELOPMENT · BUILT WITH OUR USERS ·
How it works

From your idea to everyone's Lancer

01

You ask

Suggest a feature or report a bug right from your Lancer dashboard. Write as much as you need and drop in a screenshot.

New ticket
Feature request Bug report

Subject

Notify me on WhatsApp when a client replies

Details

I live on WhatsApp, not Slack. When a client replies on Upwork I only see it hours later. A ping within a minute would let me answer before anyone else does.

Screenshots

Posting as youPost request

02

The community weighs in

Everyone on Lancer sees new ideas as they come in and backs the ones they need. The more people want something, the higher it climbs.

Most wanted this weekWeek
  • 1

    Notify me on WhatsApp when a client replies

    128
    +123 workspaces You voted
  • 2

    Let the AI learn from proposals I edited

    94
  • 3

    Export my pipeline to a spreadsheet

    61
  • 4

    Win rate by niche in the weekly report

    38

03

We ship it

The ideas the community wants most go on our build list. You follow yours from planned to shipped, and hear from the team the day it goes live.

Ticket

Notify me on WhatsApp when a client replies

Shipped
  1. Posted to the board

    2 weeks ago
  2. On the build list

    10 days ago
  3. Being built

    5 days ago
  4. Live for everyone

    Today

The Lancer team

Shipped today. Turn it on in Settings, under Notifications. Thanks for asking for it.

The board

Every idea, out in the open

See what the community is asking for, what we are building right now and what just shipped. Nothing disappears into a black hole.

Under review

3
Feature request/Campaigns

Win rate by niche in the weekly report

38
Feature request/Campaigns

Pause every campaign at once for a holiday

31
Bug report/Pipeline

Deal value resets after editing it

12

Planned

2
Feature request/AI

Let the AI learn from proposals I edited

94
Feature request/Pipeline

Export my pipeline to a spreadsheet

61

In progress

2
Feature request/Inbox

Follow up when a client goes quiet for 3 days

73
Feature request/Proposals

Attach a Loom video to proposals

57

Shipped

2
Feature request/Integrations

Notify me on WhatsApp when a client replies

128
Feature request/Inbox

Search the inbox by client name

46

Example board. The real one lives in your Lancer dashboard.

What you get

Everyone is heard

Your idea goes on the board

From a small fix to a big new feature. The whole community sees it, and so does the team that builds Lancer.

Under review
Planned
In progress
Shipped

You always know where it stands

Under review, planned, in progress, shipped. Your ticket shows every step, so nothing quietly disappears.

Planned for next month

We answer every ticket

The people who build Lancer read every request and reply on it, even when the answer is not yet.

0

changes shipped to Lancer in the last 30 days. The next one could be yours.

Read the changelog

Questions and answers

Something else? Ask us.

  • Any workspace on a paid Lancer plan. Everyone signed in to Lancer can read the board, but proposing, reporting bugs and voting are for subscribers.

Lancer
Crowd-Sourced Development

Your idea could ship next

Join Lancer and you have a say in what we build next from your first day. Suggesting and voting are part of every plan.

Get Started