Contact Lancer

For anything to do with your account, a campaign that is not behaving, billing, or a bug:

support@lancer.app

Include your organisation name and, if the question is about a specific campaign or proposal, a link to it in the app. That usually turns a back-and-forth into a single reply.

Self-serve answers live in the help centre, which covers setup, campaign configuration, connects and billing.

If you want to see whether Lancer fits before signing up, book a live walkthrough. We will look at your Upwork profile and the jobs you would be bidding on, not a canned demo account.

Book a demo

For pricing, agency or multi-account questions, or anything commercial, email ivan@lancer.app. Plans and limits are published on the pricing page.

Building against Lancer, or connecting an AI agent to it? Start with the documentation rather than an email — it is more complete than anything we could write back.

• docs.lancer.app — MCP server, Public API, webhooks and external mode.
• Lancer for AI agents — every programmatic surface on one page.
• /openapi.json — the OpenAPI 3.1 description of the Public API.

Integration problems that the docs do not cover still go to support@lancer.app. Include the request you sent and the response you got.

Data access, correction and deletion requests, and anything else covered by our privacy policy, go to support@lancer.app. Our terms of service are governed by the laws of Estonia.

Lancer is operated by MVP Masters OÜ, registered in Estonia under registry code 16911123, VAT number EE102725924.

Follow product updates on LinkedIn. We do not run a phone line — email and the in-app conversation reach us faster and leave a record both sides can refer back to.